Privacy Policy

1. Data Controller & Scope

Elite Time Management LLC (“we”) acts as data controller per GDPR Art. 4(7) and CCPA §1798.140. This policy covers personal data collected via our website, TimeOptima platform, training sessions, and client communications.

2. Categories of Data Processed

• Identity Data: Full name, job title, company, billing address.
• Contact Data: Work email, phone number, LinkedIn profile.
• Behavioral Data: Web analytics (IP, pages visited), platform usage logs, training progress.
• Sensitive Data: We do NOT collect special categories (Art. 9 GDPR) unless explicitly consented for productivity assessments under strict anonymization protocols.

3. Legal Bases & Purposes

• Contract Performance (Art. 6(1)(b)): Deliver training, manage accounts, process payments.
• Legitimate Interests (Art. 6(1)(f)): Improve services, fraud prevention, direct marketing with opt-out.
• Consent (Art. 6(1)(a)): Non-essential cookies, newsletter subscription, video recording for coaching archives.

4. Data Sharing & Cross-Border Transfers

We engage subprocessors (e.g., AWS, Salesforce) under DPA compliant with SCCs (2021/914). No sale of personal data under CCPA; we disclose limited data to law enforcement only when legally compelled. International transfers to non-adequate countries utilize Binding Corporate Rules or explicit consent.

5. Data Retention & Security

Retention periods: contact data – 6 years post-contract (statute of limitations); analytics – 26 months; training records – duration of employment plus 2 years. Technical safeguards include AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, and annual penetration tests (ISO 27001 aligned).

6. Your Rights

GDPR: access, rectification, erasure, restrict processing, data portability, object. CCPA: disclosure, deletion, opt-out of sale (we do not sell). Exercisable via [email protected]. Respond within 30 days; no fee for reasonable requests. Right to lodge complaint with supervisory authority (e.g., Irish DPC).

7. Updates & Contact

Material changes notified via email (if consent obtained) and website banner. For DPO inquiries: [email protected] or postal: 123 Efficiency Ave, Suite 400, New York, NY 10001.